Slumber And Sloan
Terms And Conditions
Slumber And Sloan pet beds are bespoke and made to order. Please allow 10 days for your bed to be ready, although it may be sooner than that. We will keep you informed as to how long the bed will take. If for any reason the fabric range is not available you will be worked closely with and a similar or alternative choice will be offered.
PuddyPooch via Slumber And Sloan cannot be held responsible for any damage caused by destructive pets or wear and tear, therefore, please care for and treat these beds just like any other piece of furniture in your home.
Each bed comes with a 12 month manufacturer's warranty. If the bed becomes defective due to Slumber And Sloan's craftsmanship we will request that a photo is forwarded to show the problem. It will then be decided whether the fault is Slumber And Sloan's responsibility and if so the furniture will be collected from you, repaired and duly returned.
As each piece of furniture is made to order we are unable to offer a refund, instead we can offer an alternative choice to the same value. If you would like an exchange please let us know within 5 working days of receipt. Please ensure that the furniture is in pristine condition, in the same condition as when it was received and has not been used by the pet.
In the unlikely event of goods being damaged you will be assisted in making a claim against the courier group with sufficient evidence. The orders, however, are packed to a very high standard and upon leaving the workshop a photograph is taken to show that the furniture left in perfect order.
We offer FREE DELIVERY to the UK mainland for each bed but for addresses outside of the UK mainland please contact us for a delivery quotation.